Customer Service

Shipping & Delivery

A flat AED 10 delivery on every order, across the UAE and to the other GCC countries. Cash on delivery is available.

Shipping Information

Processing hours: Orders are processed from 10:00 AM to 5:00 PM (GMT+4), Saturday to Thursday. Orders placed after 5:00 PM on Thursday are processed the following Saturday.

Delivery cost: A flat delivery fee of AED 10 applies to every order, anywhere in the UAE and to Bahrain, Kuwait, Oman, Qatar and Saudi Arabia.

Delivery time: 1–2 business days within the UAE; 3–5 business days to the other GCC countries.

Cash on delivery: Available on every order. Please have the exact amount ready for the courier.

Shop pickup: Orders for pickup are prepared and held for 7 days. After this period, uncollected orders are cancelled and the items returned to the shop floor.

Delivery restrictions: We do not deliver to post office boxes.

Notification: If you are not available at the time of delivery, the courier will leave a notification or contact you on the phone number given at checkout. You will receive an email with your order reference and tracking details once your order is dispatched.

Delays: Delivery times may be affected by public holidays, sale periods, weekends and events beyond our control. 1937 Bespoke cannot be held responsible for such delays.

Issues: When your order arrives, please check that everything is included. If anything is wrong, contact us straight away:
Email: info@bespoke1937.com
Tel / WhatsApp: +971 52 953 8103

Anything here that is not clear is worth a telephone call rather than a guess.